MeshInsights
AI Agents for Your Connected Product
Close the gap between product data and real-world results with AI Agents that reason and act like your experts.
The Challenge
Organizations connect products to improve reliability, deliver proactive service, and uncover new revenue opportunities.
Once connected, those products generate a steady flow of complex, intertwined data. Companies build dashboards and set alarms to interpret it, but each signal requires expert judgment to understand what’s happening and why.
Even with connected assets and real-time visibility, action still depends on people. As fleets grow, that dependency slows decisions and limits scale.
The Old Way
Platform Generates Alarm
Step 1
Review Historical Data to Verify Alarm
Step 2
Check Other Machines At Site For Broader Issues
Step 3
Create Service Ticket To Fix Issue
Action
Service Manager Notifies Technician To Repair
From Alarm to Action
MeshInsights automates the reasoning that bridges a signal to a response. AI Agents capture context, identify true root causes, and trigger the right next step inside your existing systems.
-
Retrieve Data
Connect to the operational systems you already use to capture live and historical data.
-
Reason
Apply expert-level reasoning to evaluate conditions, verify alarms, and pinpoint the cause behind anomalies.
-
Act
Execute the next step automatically by opening a service ticket, adjusting configurations, or alerting the right team.
Our Solutions
These are two of the most common ways organizations use MeshInsights today. However, every Agent is fully customized to match your data, workflows, and business goals.
Service Agent
Diagnoses faults, verifies alarms, and triggers the correct response within existing systems.
- Shorter mean time to resolution
- Reliable service across every customer
- Traceable service orders linked to device events
Sales Agent
Analyzes usage and performance data to identify replacement and upsell opportunities before customers reach out.
- Predictable aftermarket growth
- Increased service contract renewals
- Targeted, data-driven outreach
What Makes MeshInsights Different
MeshInsights is not a chatbot or a reporting tool. It applies expert-level reasoning to your data and automates the next step inside your existing operations.
Built for your organization: Agents are configured using your data, terminology, and decision logic so they reflect how your business actually works.
Integrated by design: Actions flow through the platforms and tools your teams already use.
Scalable: Agents expand across your fleet as your connected products and use cases grow.
Action focused: MeshInsights moves beyond explanation by triggering the right step automatically.
The Old Way
Experts interpret data and decide the next step manually.
The New Way
AI Agents apply expert reasoning and trigger the next step automatically.