CASE STUDY

Cutting-Edge Connectivity: How Hypertherm Associates Transformed Industrial Cutting with IoT Solutions

NEED

Unified Data and Actionable Insights

Hypertherm Associates, a global leader in industrial cutting technologies, sought to expand its digital offerings to stay competitive and provide greater value to customers. With diverse product lines—waterjet systems, heavy-industrial plasma, and light-industrial plasma—Hypertherm Associates faced challenges in collecting, standardizing, and leveraging data from their equipment. 

To meet growing customer demands for connectivity and actionable insights, Hypertherm Associates needed a partner who could: 

  • Standardize disparate data across product lines. 
  • Provide digital tools that go beyond reporting to offer real-time, actionable insights. 
  • Develop scalable IoT solutions that could evolve alongside Hypertherm Associates’ needs. 
THE PROCESS

How Mesh Systems Served as a Strategic Partner Throughout the Process

Standardized Infrastructure: Established unified data systems across product lines to ensure consistency and scalability.

Skilled Development and Technical Leadership: Delivered high-quality tools that provide actionable insights, reducing internal effort and enhancing customer value. 

Collaborative Partnership: Worked seamlessly with Hypertherm Associates to design solutions that aligned with their goals while remaining flexible as priorities evolved. 

"What Mesh has done has really helped us show not only internal stakeholders but our customers what IoT actually means in terms of real value. The tools they’ve built for us have made that tangible."
Nalissa Jutzi
Director of Digital Solutions at Hypertherm Associates
OUTCOMES

Results Delivered

Mesh Systems enabled Hypertherm Associates to deliver scalable, impactful IoT solutions that streamlined operations, improved customer experience, and set the stage for future innovation.

Scalable Digital Tools

Designed solutions with scalability in mind, ensuring they grow alongside Hypertherm Associates’ evolving needs. 

Simplified Maintenance

SMART Log empowered operators to perform preventive maintenance, reducing downtime and increasing uptime. 

Efficient Customer Support

Digital tools like OMAX Order automated common queries, reducing internal tech service demand and improving customer satisfaction. 

Behavioral Change

Solutions encouraged smarter consumable usage, minimizing waste and optimizing performance. 

Future-Ready Architecture

Unified databases established by Mesh are paving the way for predictive maintenance and AI-driven insights. 

Why Mesh Systems was the Perfect Partner

As a trusted partner in IoT innovation, Mesh Systems worked closely with Hypertherm Associates to address these challenges, developing a suite of solutions tailored to their needs while ensuring a foundation for data standardization and scalability:

Holistic Expertise

Mesh’s combination of hardware and software expertise provided Hypertherm Associates with a well-rounded IoT partner capable of addressing both technical and strategic needs.

Commitment to Success

Mesh’s flexibility and collaborative approach ensured that Hypertherm Associates’ goals were consistently met, even as objectives evolved. 

Proven Results

The ongoing success of SMART Log and OMAX Order demonstrates Mesh’s ability to deliver innovative, reliable, and scalable IoT solutions.

"With Mesh, I really do feel like it’s more of a true partnership. They’re just as invested in us meeting our goals as we are."

Nalissa Jutzi​

Nalissa Jutzi​

Director of Digital Solutions at Hypertherm Associates

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